We send a family and a professional camera crew to your property. They stay, they test every amenity, and you receive three things: an honest review, marketing-grade video and photography, and direct private feedback.
From first enquiry to final delivery, a ResortProof visit follows four clear stages — typically completed within three weeks of the stay.
We map your property together: every amenity, service, season and guest journey you want assessed. Then we schedule the family and crew for dates that show your property at its best — or its busiest, if that's what you want tested.
A real family checks in as ordinary guests and lives your property for 2–7 days — pool, restaurants, kids' club, spa, Wi-Fi, check-in to check-out. The camera crew documents everything in parallel, discreetly and professionally.
The family's findings are compiled into a structured, scored amenity report. Meanwhile our editors cut the footage into a hero film, short-form social edits, and a fully licensed photo library.
You receive the full asset package plus a live 1:1 session with the reviewing family and our producer — the honest conversation about what delighted them, what didn't, and exactly how to fix it.
The family
Parents and children with real needs — nap schedules, dietary requirements, screen-time battles, tired legs at 4pm. They rate every amenity against one question: would we come back? No scripts, no staged reactions, no softened opinions.
The crew
A director, cinematographer and drone operator capture your property in 4K — golden-hour exteriors, genuine family reactions, the details guests actually book for. Everything is delivered fully licensed for your ads, website and social channels, forever.
Every visit produces the same complete package — assets for your marketing team and intelligence for your operations team.
A 60–120 second cinematic film of your property, built around the family's genuine experience — plus vertical cuts sized for Reels, TikTok and YouTube Shorts.
Three hundred or more edited photographs: architecture, amenities, food, and authentic guest moments — the imagery OTA listings and booking pages are won with.
A structured assessment of every amenity tested, scored on quality, cleanliness, staff, value and family-friendliness — with photographic evidence and prioritised recommendations.
A private video call with the reviewing family and our producer. Ask anything. Hear the unfiltered guest perspective directly — the conversation online reviews never give you.
“The review is honest, or it is worthless. We are paid for the truth — never for praise.”
Your honest assessment goes to you alone. It's an operational tool, not a public score. You decide what happens next — nothing is published without your written approval.
If the pool tiles are cracked or the kids' club felt understaffed on Tuesday, the report says so, with photos and timestamps. That precision is exactly what makes the recommendations actionable.
The film and photos showcase what genuinely impressed the family. Because the assets are built on real reactions, they hold up when guests arrive — and your reviews reflect it.
Fixed the findings? A follow-up visit re-scores the same amenities, documenting your progress — powerful material for owners, investors and franchise standards audits.
A sample of the visual standard every client receives — cinematic film, drone coverage, and a photo library spanning every amenity.
A standard visit covers 150+ checkpoints across the full guest journey. Scroll the strip — this is a sample of what gets tested.
Beach resorts, mountain lodges, city hotels, glamping sites and family campgrounds — our reviewing families and crews travel worldwide. Remote locations are our speciality, not a surcharge surprise: travel is quoted transparently up front.
Visits are scheduled year-round, so you can choose peak season for the most representative test, or shoulder season for the most flexible filming conditions.
Every package includes the family, the crew, the report and the feedback session. Pricing is quoted per property after a short scoping call.
You choose. In announced visits the team knows a review is underway (the crew is hard to hide). For a truer test, we offer a hybrid model: the family arrives 1–2 days before the crew and experiences your property fully unannounced. The report notes which findings came from which phase.
Then you've received exactly what you paid for. The report is private, so critical findings become a prioritised action plan, not a public score. Many clients book a re-test visit after implementing fixes to document the improvement.
You do, under a perpetual worldwide commercial licence covering advertising, web, social, OTA listings and print. There are no renewal fees or royalties. We retain the right to show excerpts in our own portfolio only with your approval.
Completely. Our reviewing families are vetted, trained in structured assessment, and paid a flat fee that never depends on the outcome of the review. Children are accompanied by their own parents at all times, and filming follows strict child-welfare guidelines.
Peak-season slots (June–August, December) are typically booked 3–4 months ahead. Shoulder-season visits can often be arranged within 4–6 weeks. Delivery of all assets takes up to three weeks after checkout.
Yes — campsites, holiday parks, glamping resorts and standalone amenity operators (waterparks, marinas, adventure parks) are all within scope. The checklist adapts to your property type during the scoping call.
Book a 20-minute scoping call. We'll map your amenities, recommend a package, and hold provisional dates — no commitment until you approve the quote.
